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Buying For Victoria

Display Tender 2015-2 

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SWARH Network and Telephony Monitoring and Maintenance
Issued By Barwon Health
Request for Tender
Status:
Closed
Number:
2015-2
UNSPSC
Information services

Description

The South West Alliance Of Rural Health (SWARH) is an Alliance of public health agencies in the South West of Victoria covering an area of approximately 60,000 sq. kilometres connecting all public acute hospitals and associated health services in a region extending from west of Melbourne to the South Australian Border.

The Gippsland Health Alliance (GHA) is also an Alliance public health agencies in the South East of Victoria covering an area of approximately 50,000 sq. kilometres connecting all public acute hospitals and associated health services in a region extending from Warragul to Mallacoota in the east.

SWARH and GHA were formed in late 1997 to focus on the development of ICT for the Acute Public Hospitals in the South West and South Eastern Region of Victoria.

SWARH and GHA have built networks connecting: SWARH 16 member and 27 customer organisations encompassing approximately 180 individual sites across South West Victoria, .and GHA 18 Members covering 60 individual sites.

The total of around 240 sites are connected as a single trusted network, behind common firewalls that face the Internet via Dual Gigabit network connections.

This site connectivity is achieved using a combination of fibre, copper, RF and microwave networking technologies.

SWARH has recently completed (July 2015) a refresh of its core network infrastructure. GHA is completing a refresh (due late 2015) of its carrier infrastructure and selected routing. Through an extensive sharing and rationalisation process key components relating to best practice Data Centres based upon LAN and WAN Cisco Technologies at Traralgon, Geelong and Warrnambool have been recently established. Major upgrades have also been applied to IP Telephony system (SWARH Cisco UC 10.5), video conferencing, messaging, RFID and CCTV.

The SVARH is a private cloud based service model where services are primarily delivered from central data centres. In addition to this, the virtualisation of services (servers, storage and workstations) within its core data centres is a primary focus. The centralized cloud model has increased the dependency on the underlying WAN infrastructure which delivers services from the data centres to the 34 member organisations.

For the purposes of this RFT the GHA and SWARH will be referred collectively to the Southern Victorian Alliance of Rural Health (SVARH)

The SVARH DCs deliver more than 500 applications of which more than 40 are critical clinical applications.

The importance of supporting and maintaining the network infrastructure, both from a hardware and software perspective, is critical as all SVARH sites have an increased dependency on the WAN connectivity and core networking within the data centre.

SVARH has a variety of carriers (eg. Vertel, Vernet, Telstra, IInet) but wholly owns and manages the routing network.