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Display TN201909

This page displays the details of a tender. All tender questions should be directed to the nominated contact person listed for the tender.

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Salesforce Support and Services

Issued by South East Water Corporation


Status: Current
Number: TN201909
UNSPSC: 43230000 - Software - (100%)

Enquiries help

All questions in relation to this tender, should be addressed to:

Other Contacts
users Procurement Team
Type Technical
phone OFFICE: (03) 95523000
fax $oc.faxString


South East Water is seeking an experienced vendor/s to supply services across South East Water’s Salesforce platform.

The partnership may include but not limited to, the following services:

  • Provide advice, guidance, input and assistance around the Salesforce platform, strategic positioning of the platform and how South East Water can leverage off this.
  • Provide appropriately skilled local Salesforce developers to support the various roles across all work streams, including BAU Backlog, Micro Projects and Projects.
  • A partnership that delivers South East Water with value for money and enables the quick delivery of Salesforce solutions and services.

South East Water may choose either a sole preferred supplier arrangement or setup a panel of vendors for provision of the Salesforce services.

Responses help

Closes on Fri, 26 Jul 2019 2:00 PM AEST Melbourne, Victoria

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Specification Documents help

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Coding Conventions Guidelines
(Ver 1 - 5 Jul, 2019) Extention for Coding Conventions Guidelines.docx
Available by Download
Salesforce Coding Practices
(Ver 1 - 5 Jul, 2019) Extention for Salesforce Coding Practices.docx
Available by Download
TN201909 Requirements Salesforce Support an
d Servcies
(Ver 1 - 5 Jul, 2019) Extention for TN201909  Requirements  Salesforce Support and Servcies.docx
Available by Download
TN201909 Returnable Part D The Offer
(Ver 1 - 5 Jul, 2019) Extention for TN201909  Returnable Part D  The Offer.docx
Available by Download
TN201909 Returnable Price Schedule Salesfor
ce Support and Services
(Ver 1 - 5 Jul, 2019) Extention for TN201909  Returnable Price Schedule  Salesforce Support and Services.xlsx
Available by Download
TN201909 Salesforce Support and Servcies
(Ver 1 - 5 Jul, 2019) Extention for TN201909  Salesforce Support and Servcies.docx
Available by Download
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Briefings help

Current Sessions

Wed, 17 Jul 2019 11:00 AM AEST Melbourne, Victoria - Briefing will be held at Telephone Conference.
Salesforce Support and Services - Supplier Briefing

Briefing session time and date

Date: 17 July 2019 (Melbourne time)

Time: 11.00 am – 12.00 pm

Location of briefing session

Telephone Conference Call

Conference Bridge details as per below:

Service Number is: 1800 064278 (Domestic Access Only)

Metered Access: 07 30257501

International Access: (Int. Access Code) + 617 30257501

The PIN is: 1333695       

Please dial into the allocated Service Number, listen to the automated voice prompt and then key in their PIN followed by the #key. If you require any operator assistance during the conference, press the * then 0 key on your phone.

Attendance at the briefing session is


As noted in clause 2.3 of Part B.2 - Victorian Government Requirements, if an Invitee fails to attend a mandatory briefing session, the Water Corporations may disqualify the Invitee from further participating in the Invitation Process.

Confirmation of attendance

Not required


Online Forum

Forum posts can not be posted after Fri, 19 Jul 2019 2:00 PM AEST Melbourne, Victoria.

The online forum provides a place to comment and obtain further clarification if needed. In order to submit a post you must log in & download the documents. Comments cannot be posted after Fri, 19 Jul 2019 2:00 PM AEST Melbourne, Victoria.

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Current Time
Tue, 16 Jul 2019 10:12 PM
AEST Melbourne, Victoria
(UTC/GMT +1000)