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Ballarat Health Services seeks expression of interest from suitably qualified security contractors for the design, supply, installation, commissioning and 12 months operational support and maintenance of a Mobile Duress Alarm System. The system will initially be implemented within the Mental Health Adult Acute Unit with a view to progressivley implement the system throuhgout the wider organisation.

Ballarat Health Services Mental Health Adult Acute Unit is a 23 bed unit that provides short term inpatient management and treatment during an acute phase of mental illness.  Clients remain in the Adult Acute Unit until they have recovered to the point where they can be treated effectively and safely within the community.

The Adult Inpatient Unit experience around 480 incidents of Violence and Aggression in any given year.  Over the past 2 years there have been significant incidents resulting in severe assaults and traumatic events, which have been witnessed by both staff and patients.

The Mobile Duress Alarm System will include:

• the design, supply, installation and commissioning of a suitable Mobile Duress Alarm System and its integration as a functional element into the existing Security Management system,
• the training, of BHS personnel in the operation and use of system hardware and software,
• the operational support, performance monitoring, fault response and system maintenance through the 12 month contractual Defects Liability Period, and
• the provision of additional operational support, performance monitoring, fault response and system maintenance for an optional 3 year service term – at the discretion of BHS.