Online Forum

Please note the closing date for submissions has been extended.  The new closing date is as follows:

2PM AEDT, Monday 4 March 2019

The above question refers to 4.3 Part C Key Performance Indicators.  However Part C 4.3 refers only to the below.  

4.3 Occupational Health and Safety

4.3.1 Respondents must detail their Occupational Health and Safety System or Policy.  It is desirable that Respondents have an accredited Occupational Health and Safety Management System.

Please advise

Answer - This question has been answered previous in Q&A No.1 dated 8 Feb 2019.

The reference in this question is incorrect.  It should be: Describe how you propose to meet the Service Levels and Performance Assessments listed in 3. Contract Management of Part C.

Question:

could you please advise approximate quantities of "bath towels, hand towels, bath mats and tea towels" required to be replaced for supreme court.

Answer - Unfortunately we do not have quantities.  We can advise that the Supreme Court provides bath towels, hand towels, bath mats and tea towels.  It is the responsibility of the Cleaning Contractor to wash them, onsite in a machine provided by the contractor. 

Question:

When will Part D proposed contract will be sent by an addendum.

Answer - Addendum 6 and the draft contracts were loaded into Tenders VIC on 15 Feb 2019.

Question:
The answer provided to the question No. 8: Which buildings have basement car parks? listed William Cooper Justice Centre as one of the buildings, which is a building that is not included in the pricing schedule. Can you please confirm if we require to provide pricing for this building  and/or provide an updated pricing schedule that includes it.

Answer - Apologies, William Cooper Justice Centre is not part of this tender.

Question
could you please advise the manufacturer for the waterless toilets located in court of appeal.

Answer - There is a label on the waterless urinal,company name Uridan

Question

Supreme court scope of works includes periodiclas that are not listed in the pricing schedule. where should we include allocated costs for unlisted periodicals in pricing schedules?

Answer - Addendum 7 with a revised Schedule 2 has been loaded on 25/2/2019 addressing this.

Question
is it possible to get an approximate number of court rooms in heidelberg, broadmeadows, ringwood, and all sites in category 5.

Answer - Addendum 8 has just been loaded with a revised Attachment 1 listed the number of court rooms per location.

Question
Hi there is a column duplicated on the Schedule 1 of Magistrates and Childrens Court Pricing see below is this a typo and it is intended for another periodical or are we to place $0 in the duplicated column

Answer - A revised Schedule 1 has just been released (25/2/19) via Addendum 7 removing this duplicated coulmn.

Question
Melbourne magistrate court, -  can you confirm if the entire building is cleaning on Saturday. in the specs it only mentions weekend services being Sunday only and only Ground floor, first & seventh floor toilets only?

Answer - Services required for Sunday evening only, before 10pm.

Question
1) In regards to periodical duties of basement car parks could you please confirm the sites this is applicable to and how many parking spaces each site has.

Answer - The following buildiongs have basement carparks:
Moorabbin, William Cooper Justice Centre, Melbourne Magistrates’ Court, Melbourne Children’s Court, Shepparton.​

Question
2) Could you please confirm how many court room tables require to be buffed and polished at each site.

Answer - Most Court rooms have a Judges Bench, Associates Bench and a Bar Table​

Q.2. Shepparton Magistrates Court - Window Cleaning –  In relation to external window cleaning requirements, can you please provide details of what anchor points are available  on the roof for use by specialist window cleaners.

Answer - Courts Services Victorian will ensure that compliant anchor points are available to cleaners to facilitate window cleaning at all sites.

Q.3. Shepparton Magistrates Court - Window Cleaning  – We note that there is a rusted facade fixed to the side and front of the building. Is intended that external window cleaning duties also include the cleaning of these as they are in close proximity to windows?

Answer - Not applicable.

Question
The specifications listed Magistrate Cleaning Specification V4.0 the m2 are 1367 with 12 pans & 1 urinal, after the site inspection, building has 5 levels. Can you please confirm the actual m2, pans, urinals, showers etc.

Answer - this was address in addendum 5 released on 14 Feb 2019 with Attachment 1 - Magistrates Cleaning Specification V5.0.xlsx​

Question:

Could you please provide total SQM per site for Supreme Court facilities.

Answer - Information not available.​

Question

Please confirm periodicals stated in "Supreme Court Cleaning Data" is to be priced on request, as the "Periodical Cleaning Schedule" excludes several of these periodicals. eg; high dusting, bookshelf cleaning

Answer - Addendum 7 with a revised Schedule 2 has been loaded on 25/2/2019 addressing this.

Question
Can you please confirm Melbourne Magistrates Courts is open until 10pm on Saturday and Sunday and require cleaning services

Answer - 

Question:

In schedule 2 (periodical cleaning), the price coloum did not specify any sites. Does it mean we have to give the lump sum price for the work to be performed in all super court sites?

Answer - Yes please, a lump sum for all sites.

Please note that Addendum 4 has had the dates corrected and is now replaced with Addendum 4.1

Question:
Would you be able to provide more information about the grease trap cleaning?

Answer - Grease trap supports Old High Court’s kitchen, 700-800ltrs, 12 monthly clearance.

Question:

Also, the break down of how many bins need to be remove from each sites?

Answer - Number of bin is listed in Schedule 2 - Supreme Pricing Sheet.

Q1. We refer to Schedule 1 Magistrates Pricing Worksheet and assume that columns C to F only relate to cleaning staff performing general cleaning duties.

Can you please clarify that in relation to columns G to Q, where specialist contractors for tasks such as Carpet Cleaning, Strip & reseal, Pressure Washing and External Window Cleaning are to be entered as a lump sum cost only, that the hours and costs associated with these types of tasks will not be reflected in the hours and costs in columns C to F.

Answer:

Yes, please enter as a lump sum only for columns G to Q.

Question:
Good morning all, the above file will not open in excel, I have checked with my IT team and the file was not uploaded correctly from your end.  Can you please reload.

Answer:

We have uploaded versions 4 & 5 of this document.  Hopefully you were able to open these versions.

Question

In 'PRN 0493 ITS Part C Opportunity'  - Statement of requirements  Section 3. Exclusions, it states :

• Cells, custody area and walkway between Victoria Police and the Court (except at Melbourne Children’s Court and Collingwood Neighborhood Justice Centre cells – unless otherwise agreed) are excluded.

In Table 3 ‘ Site Specific Requirements' whilst we note that in Melbourne Children's Court, that 'All cells and custody areas are swept , mopped, dusted and vacuumed daily,  there is no mention of the cells in Collingwood Neighborhood Justice Centre specific requirements. Please clarify.

Answer - “Custody area - clean and disinfect toilets in cell area, wipe down all surfaces in custody area” This is a daily requirement.​

Good Afternoon,

We would like to know when was the first briefing advertised and when is the other site visit please?

Thank you.

The tender was released on 3 December 2018 via Tenders Vic.  The briefing session detailed in the Tender Documents and on Tenders Vic.  Sites visits conclude on 15/02/2019.

Can you please confirm whether site inspections are mandatory

I can confirm that site inspections are not mandatory.

1. Supreme Cleaning Specification - can you please kindly confirm if the Nappy Waste Disposal (empty all nappy waste disposal bins) is a service that is expected to be completed by the cleaners?

Answer - Nappy bins are not used this should be deleted from the specification.

2. Supreme Cleaning Specification - can you please kindly confirm how many grease traps are accross all the sites and what is the expected cleaning frequency? Also, would you able to share the name of the current service provider?

Answer - Grease trap supports Old High Court’s kitchen, 700-800ltrs, 12 monthly clearance.

4. Response Schedule 4 - References - By "time" do you refer the lenght of the contract period?

Answer - Yes.

Regarding question 6 - 

Do you have the number of amenities for the Supreme Court as you have for the Magistrate court?

Please identify what you class as amenities and the breakdown on components e.g. toilets, washbasins, urinals, pan, showers, kitchenettes.

In regards to the following question:

In relation to Grease Trap Cleaning, could you please advise the capacity of the grease traps and the frequency of service required. Without this information we are unable to provide a fixed monthly price. Alternatively, we suggest that a fixed price per litre for removal is provided, please advise.

Answer: Grease trap supports Old High Court’s kitchen, 700-800ltrs, 12 monthly clearance.

Regarding Question 10 of this post:

10. Courts Victoria wishes to consider purchase of consumables as part of Part C Opportunity and a list is supplied. from this list does this mean all these items will be spplied and charged to Courts - bin liners are on the list

Answer - We will decide this after a review of consumable pricing.

• Schedule 1 is to include GST. Are we able to insert a column after Other Periodicals to show the GST component?
• Are ad hoc rates to be inclusive of GST?

Please do not insert a column for GST.

Ad Hoc rates are to be inclusive of GST.

Can I please have further clarification regarding Part C - Section 1.3 "Categories". It currently states that Respodents may tender for any one category, any combination of categories.. etc. Please confirm if tenderers have any abligation to tender for all sites listed within any of the 5 Regions listed or  have the option to select a subset of one or more of the sites listed within a region.  If this can be done, please also confirm that there will not be disadvantage to companies tendering  on this basis.

There is no obligation to tender for all sites within a region.  However, we have tried to ensure the sites with a given region are within a reasonable proximtity to each other.  It would then make sense for a tenderer to bid for the entire region.  Having said that, it is at the discretion of the tenderer which sites they bid for.

Question - Please further clarify under Table 2 – Generic Requirements for all locations – “Where no container exists, remove rubbish and recycling waste from the Premisis” – which sites does this apply to and what are the service expectations per site for rubbish disposal services?

Answer - Portland and Colac require rubbish removal from site; they each have a maximum of 70 litres a week of general waste.

Question - Is secure document destruction services required for only Supreme Courts or also extended to other regional courts, if yes please confirm which sites?

• Number of secure destruction containers per site - Not applicable to Magistrates' Court
• Which size 120L or 240L containers and at what sites? - Not applicable to Magistrates' Court
• Are the containers to be serviced on a schedule, weekly, fortnightly, monthly or on-call. What are the service schedule and any known volumes per site? - Not applicable to Magistrates' Court
• How many metro and regional sites? - Not applicable to Magistrates' Court.

While we've been provided square metres for each fo the court sites, is it possible to also obtain a breakdown of the flooring types by sq. matre to assist in determining strip and seal costs, wet machine scrubbing costs, steam cleaning costs etc (separate to ad-hoc costs wich are per item or per square metre or hourly charge).  Alternately, we woudl be keen to obtain floor plans.

Please advise

Unfortunately this information is not available and we cannot provide floor plans.

The briefing session is not mandatory.

The maximum number of attendees to the briefing session from each organisation is 2.

At this stage there is no limitations on the number of attendees to site visits.