Contract - PRN 0558

The Case Management System (CMS) Project aims to support the future delivery of services for Magistrates' Court of Victoria and Children's Court of Victoria through the acquisition and implementation of a configurable commercial off the shelf software solution.

The Project aims to deliver a CMS that provides:

• Processes and systems that support minimal reliance on paper within the courts and when dealing with external parties.
• An electronic case record which acts as a single source of truth. 
• Automation of a number of manual processes to enable staff to focus on higher-value tasks. 
• A unique digital identifier for all court users named in a case.
• Electronically signed documents and orders, that will be treated as the official court record.
• Greater integration and connectivity for the whole of justice system,

Functionality that allows authorised third parties, where appropriate, to initiate cases, submit documents and track cases through interfaced systems or online portals.