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Display Tender EOI VMIA-T017 

This page displays the details of a tender.

VMIA Insurance, Risk and Customer Engagement Platform
Issued By Victorian Managed Insurance Authority
Expression of Interest
Status:
Closed
Number:
EOI VMIA-T017
UNSPSC
Information Technology Broadcasting and Telecommunications - (33%)
Financial and Insurance Services - (33%)
Information technology consultation services - (34%)

Enquiries 

Other Contacts

Description 

This Invitation is the first stage of a two-stage procurement process. In the first stage (i.e. this Invitation), VMIA is looking for alignment of each Respondent’s proposed solution to VMIA’s functional and non-functional needs, an effective solution pattern and a feasible implementation approach as well as a guarantee that the Respondent can meet the measures of compliance to participate.
In the second stage, VMIA will invite the successful organisations or consortia shortlisted through this Invitation to showcase their solutions to VMIA under a closed tender. Successful tenderers will be invited to demonstrate their proposed solutions in a detailed response to VMIA’s specifications and a proof of concept (POC) sprint for a set of selected use cases that will showcase their proposed solution(s).

The operational needs of VMIA’s systems are set out in the table below and in greater detail in Part C:

Business Service

Business Service Offerings

Insurance Services

  • Claims Management
  • Client Asset Management
  • Policy and Renewal Administration including Billing
  • Reinsurance and Capital Management, including brokerage
  • Underwriting and Pricing, including acquisition commission

Risk Advisory Services

  • Risk Advisory Services
  • Risk management needs analysis
  • System-owner & agency risk maturity assessment
  • Community risk identification
  • Insurance needs analysis

Client Services

  • Campaign Management and Communications
  • Client feedback management
  • Client interaction and engagement

Data, Insights & Research

  • Product performance analysis
  • Insurance and claims data dashboarding

Specification Documents 

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  • EOI VMIA T017 VMIA Insurance Risk and Customer Engagement Platform Briefing Slides   
    • Version 1 (11/07/2019)
    • Available by Download   (2 MB)
  • EOIVMIAT017 Part A and Part B   
    • Version 1 (01/07/2019)
    • Available by Download   (699 KB)
  • EOIVMIAT017 Part C.1   
    • Version 1 (01/07/2019)
    • Available by Download   (216 KB)
  • EOIVMIAT017 Part C.2   
    • Version 1 (01/07/2019)
    • Available by Download   (72 KB)
  • VMIA QA Bulletin 1 EOI VMIA T017 VMIA Insurance Risk and Customer Engagement Platform   
    • Version 1 (11/07/2019)
    • Available by Download   (223 KB)
  • VMIA QA Bulletin 2 EOI VMIA T017 VMIA Insurance Risk and Customer Engagement Platform   
    • Version 1 (17/07/2019)
    • Available by Download   (162 KB)
  • VMIA QA Bulletin 3 EOI VMIA T017 VMIA Insurance Risk and Customer Engagement Platform   
    • Version 1 (18/07/2019)
    • Available by Download   (132 KB)
  • VMIA QA Bulletin 4 EOI VMIA T017 VMIA Insurance Risk and Customer Engagement Platform   
    • Version 1 (18/07/2019)
    • Available by Download   (139 KB)