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Display Tender T3139 

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Implementation of the Victorian Patient Satisfaction Monitor 2005-2008
Issued By Department of Human Services (CLOSED See DHHS)
Request for Tender
Healthcare Services


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The Department of Human Services is committed to ensuring that all Victorians have access to quality services that protect and enhance the community's physical, mental and social well-being.  One of the key indicators of health care quality is patient satisfaction.  


The Victorian Patient Satisfaction Monitor (VPSM) commenced monitoring in Victorian public hospitals in September 2000.  The Department of Human Services is seeking responses from suitably qualified and experienced parties to collect, analyse and report data for the VPSM between 2005 and 2008.


Further information about the VPSM is available at

Location: The Tender Box Department of Human Services Level 11 589 Collins Street Melbourne Vic 3000

Briefing Session
A public tender briefing meeting will be conducted on Thursday 11 November 2004 between 4pm and 6pm in: Conference Room Level 12 589 Collins Street Melbourne Victoria. Please register on this site.