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Display Tender ITS2021-029 

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Provision of Transition Care and GEM at Residential Care for Northern Health
Issued By Northern Health
Request for Tender
Contract Number
Comprehensive health services




Northern Health invites tenders for “ITS2021-029 Provision of Transition Care and GEM at Residential Care for Northern Health

Further information in relation to this Invitation to Supply (ITS) can be found on the HSV Procurement Portal accessed via the HSV website.

ITS Documentation and Key Dates

  • Tender documents will be available to download via the HSV Procurement Portal from Thursday, 7th March, 2022 2:00pm AEST.
  • Tender Briefing Session will be on 17th March 2022 at 11:00 AM.  Representatives of suppliers at the briefing will be limited to two (2) personnel. Please click the below link to join on MS Teams Meeting.

    Click here to join the meeting

  • The tender will close on Monday, 4th April 2022 at 2:00pm local Melbourne Time
  • All respondents must register on the HSV website before gaining access to the HSV Procurement Portal.
  • New users will need to be granted permissions by your company's 'super user'


All communication regarding the ITS must be in writing via the Message function in the HPV Procurement Portal.  Closing date for last enquiries in relation to this tender is 28th March 2022 2:00pm AEST. Northern Health reserves the right to not provide answers to questions asked after the last date for enquiries.

Tender Submissions

  • Tender submissions for this ITS are through the HSV Procurement Portal - accessed via the Submissions in any other format will not be accepted.
    • Select ‘My Dashboard’ in the top right
    • Select ‘Procurement Portal’
    • Select 'RFQ' under 'RFx Open to All Suppliers’
    • Select ‘ITS2021-029 Provision of Transition Care and GEM at Residential Care for Northern Health
  • Full details of the delivery method are found in Section 1 Invitation to Supply, Point 6 Location and method of tender submission
  • Late tender submissions will NOT be accepted other than in exceptional circumstances as described in Section 1 Conditions of Tendering, Point 3.2. Late Offers

How do I register as a supplier?

Before you can respond to open and upcoming Invitations to Supply (ITS)/tenders you need to register for a HSV website account at:

Our website includes details of all current agreements (contracts) and RFXs/Invitations to Supply (tenders). You can mark these pages as 'favourited' in your website account to receive automatic updates directly to your nominated email address. Under ‘My Account Settings’ in your website account you can set the frequency of these updates as either immediate, daily, weekly or monthly – as well as manage which contract pages you have ‘Favourited’ for alerts.

To register you will need an Australia Business Number (ABN), and an email address. Please ensure you register with an email address specific for your organisation only. If you are a small business and do not have a workplace/unique email domain (and use or for example), please contact HSV via [email protected] for more information on registering your business.

Once you have registered via the online form, your account will be reviewed by HPV – and once approved, you will receive an automated welcome email.

The Prospective Suppliers information page on our website is also a useful resource that includes FAQs on our sourcing program and is available at:

How do I respond to a tender?


All of our tenders are published within the HSV Procurement Portal. This is our eTendering software platform where you can view our open tenders, download and view documentation, ask questions to the Category Manager, and respond on behalf of your business.

To register interest or respond to a tender, sign in to the HSV website, then follow the steps below:

• My Dashboard > click on the Procurement Portal within the ‘Quicklinks’ of your account > the Portal will open in a new window

Once you're within the HSV Procurement Portal:

• On the landing page/main dashboard of the HSV Procurement Portal

• Sourcing > RFQs > RFQs open to all suppliers > ITS2021-029 Provision of Transition Care and GEM at Residential Care for Northern Health

Please note that the Superuser of the HPV Procurement Portal (your organisation's website account) is the only person with automatic read/respond rights to an RFx. If you are not the Superuser, you will need to request the Superuser of your organisation to change your account access rights to allow you to see the open RFx.

Please download HPV’s Procurement Portal Suppliers Guide for more information. 

HPV Procurement Portal - Suppliers-Guide.pdf

Ignore the reference to the Tender box submission below. All offers MUST be received through the HSV Procurement Portal as stated above. 

For technical support, please contact the Jaggaer helpdesk If you are in Australia please call: 02 8074 8627     Email  [email protected]