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Display Tender ITS2021-008 (Tender) 

This page displays the details of a tender.

Patient Entertainment System
Issued By Northern Health
Request for Tender
ITS2021-008 (Tender)
Information Technology Broadcasting and Telecommunications - (20%)
Components for information technology or broadcasting or telecommunications - (20%)
Television services - (20%)
Video and combination video and audio presentation equipment and hardware and controllers - (20%)
Information Technology Service Delivery - (20%)




Northern Health invites tenders for a Supplier for the provision of Patient Entertainment System (ITS2021-008)


ITS Documentation and key dates

  • Tender documents will be available to download via the HPV Procurement Portal from Monday 15 Nov at 1:30pm AEST.
  • A tender briefing will be conducted at 1:00pm on 23 Nov 2021 via videoconference.  Nominations to attend the briefing are to be forwarded in writing to the Contact Person by 22 Nov 2021 by 5:00pm.
  • The tender will close on Monday 20 Dec 2021, at 3:00pm AEDT.
  • Late tender submissions will NOT be accepted other than in exceptional circumstances as described in Section 1 Conditions of Tendering, Point 3.2. Late Offers


All communication regarding the ITS must be in writing via the Message function in the Healthshare (HSV) Procurement Portal. Closing date for last enquiries in relation to this tender is 13 Dec 2021, 5:00pm AEDT. Northern Health reserves the right to not provide answers to questions asked after the last date for enquiries.

Tender Submissions

All respondents must register on the HSV website ( before gaining access to the Procurement Portal. Attached are instructions on how to register for the HSV website and how to respond to the tender.


How do I register as a supplier?

Before you can respond to open and upcoming Invitations to Supply (ITS)/tenders you need to register for a HSV website account at:

Our website includes details of all current agreements (contracts) and RFXs/Invitations to Supply (tenders). You can mark these pages as 'favourited' in your website account to receive automatic updates directly to your nominated email address. Under ‘My Account Settings’ in your website account you can set the frequency of these updates as either immediate, daily, weekly or monthly – as well as manage which contract pages you have ‘Favourited’ for alerts.

To register you will need an Australia Business Number (ABN), and an email address. Please ensure you register with an email address specific for your organisation only. If you are a small business and do not have a workplace/unique email domain (and use or for example), please contact HSV via for more information on registering your business.

Once you have registered via the online form, your account will be reviewed by HPV – and once approved, you will receive an automated welcome email.

The Prospective Suppliers information page on our website is also a useful resource that includes FAQs on our sourcing program and is available at:



How do I respond to a tender?


All of our tenders are published within the HSV Procurement Portal. This is our eTendering software platform where you can view our open tenders, download and view documentation, ask questions to the Category Manager, and respond on behalf of your business.

To register interest or respond to a tender, sign in to the HSV website, then follow the steps below:

• My Dashboard > click on the Procurement Portal within the ‘Quicklinks’ of your account > the Portal will open in a new window

Once you're within the HSV Procurement Portal:

• On the landing page/main dashboard of the HSV Procurement Portal

• Sourcing > RFQs > RFQs open to all suppliers > ITS2021-008 Patient Entertainment System

Please note that the Superuser of the HPV Procurement Portal (your organisation's website account) is the only person with automatic read/respond rights to an RFx. If you are not the Superuser, you will need to request the Superuser of your organisation to change your account access rights to allow you to see the open RFx.

Please download HPV’s Procurement Portal Suppliers Guide for more information. 

HPV Procurement Portal - Suppliers-Guide.pdf

For any technical assistance using the HSV Procurement Portal please contact the Jaggaer helpdesk:

If you are in Australia please call: 02 8074 8627   



You must be logged in to submit a response.
Tender closes at 20 December 2021 03:00 PM
Click here to submit an electronic response