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Display Tender RFT2021-0270 

This page displays the details of a tender.

Accident Allocation Solution and Services
Issued By Public Transport Victoria
Request for Tender
Status:
Open
Number:
RFT2021-0270
UNSPSC
Towing service for commercial and private vehicles

Enquiries 

Description 

The Department of Transport (Department) is seeking to engage a suitably qualified supplier to provide an Accident Allocation Solution Services ("Services"). 

The Department is responsible for managing the allocation of Tow Trucks to accident scenes in the Melbourne (controlled) area in accordance with the Accident Towing Services Act 2007 and Accident Towing Services Regulations 2019. Towing allocation is limited to motor vehicle accident scenes within the controlled area and does not include breakdowns, tow-a-ways or non-accident stolen vehicles

Services include:

  • Provision of a towing allocation centre that includes a call centre (24 hours a day / 7 days a week) to provide a service to customers who have had an accident within the Melbourne Controlled area and to dispatch calls to tow depots.
  • Formal allocation of accidents on a roster basis to attend accident sites within this area.
  • Development of a computer software system and algorithm capable of providing the services to both customers and depots within the Melbourne Controlled area and is a fair / share system for the towing licence holders.

The Department is running an Industry Briefing, scheduled for Thursday 28 January 2021 at 1:00 pm, Melbourne time. This will be held via Microsoft Teams and a link is available below. Please register your attendance by clicking the Registration button.

All questions must be sent to the Department Contact using the attached "RFT2021-0270 Tenderer Questions" document. All updates to the RFT process and timelines will be provided on www.tenders.vic.gov.au

Specification Documents 

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  • RFT2021-0270 Tenderer Questions_#2(Response 210202)   
    • Version 1 (03/02/2021)
    • Available by Download   (97 KB)
  • Call & Allocation numbers (2018-2020)   
    • Version 1 (03/02/2021)
    • Available by Download   (29 KB)
  • Appendix 1 to Section 12, Part D   
    • Version 1 (20/01/2021)
    • Available by Download   (37 KB)
  • Attachment 1 to Part D - Compliance with Part A.2 Requirements   
    • Version 1 (20/01/2021)
    • Available by Download   (293 KB)
  • Attachment 2 to Part D Social Procurement Compliance Plan   
    • Version 1 (20/01/2021)
    • Available by Download   (58 KB)
  • Attachment 3 to Part D Price Schedule   
    • Version 1 (20/01/2021)
    • Available by Download   (60 KB)
  • RFT2021-0270 Part A.2 Requirements - Accident Allocation Solution and Services   
    • Version 1 (20/01/2021)
    • Available by Download   (577 KB)
  • RFT2021-0270 Part C Proposed Contract - Accident Allocation Solution and Services   
    • Version 1 (20/01/2021)
    • Available by Download   (1 MB)
  • RFT2021-0270 Part D Accident Allocation Solution and Services   
    • Version 1 (20/01/2021)
    • Available by Download   (288 KB)
  • RFT2021-0270 Parts A,B,C - Accident Allocation Solution and Services   
    • Version 1 (20/01/2021)
    • Available by Download   (403 KB)
  • RFT2021-0270 Tender Document List 19 01 2021   
    • Version 1 (20/01/2021)
    • Available by Download   (10 KB)
  • RFT2021-0270 Tenderer Questions   
    • Version 1 (20/01/2021)
    • Available by Download   (143 KB)
  • RFT2021-0270 AD1 20210121   
    • Version 1 (21/01/2021)
    • Available by Download   (105 KB)
  • RFT2021-0270 Industry briefing QandA 20210128   
    • Version 1 (29/01/2021)
    • Available by Download   (77 KB)
  • RFT2021-0270 – Presentation - Provision of an Accident Allocation Service (Final)   
    • Version 1 (29/01/2021)
    • Available by Download   (1 MB)
  • RFT2021-0270 AD2 20210129   
    • Version 1 (29/01/2021)
    • Available by Download   (8 MB)
  • Case Breakdowns   
    • Version 1 (05/02/2021)
    • Available by Download   (30 KB)
  • RFT2021-0270 Tenderer Questions (003) 20210205   
    • Version 1 (05/02/2021)
    • Available by Download   (100 KB)
  • RFT2021-0270 AD5 20210215   
    • Version 1 (15/02/2021)
    • Available by Download   (169 KB)
  • RFT2021-0270 AD6 20210224   
    • Version 1 (24/02/2021)
    • Available by Download   (102 KB)

Responses 

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Tender closes at 2 March 2021 02:00 PM
Click here to submit an electronic response

Briefings 

Tender Briefing for Accident Allocation Solution and Services RFT
A briefing session will be held on 28 January 2021 01:00 PM.
Notes: The Industry Briefing will be held via Microsoft Team, link below:https://teams.microsoft.com/l/meetup-join/19%3ameeting_MTQ5YjIwYzQtMTM5Yi00NzgzLTgzZGQtNzdmMGQ2Yzg2YWY4%40thread.v2/0?context=%7b%22Tid%22%3a%22722ea0be-3e1c-4b11-ad6f-9401d6856e24%22%2c%22Oid%22%3a%22321cac0b-a353-40c8-8230-5b9258ff064e%22%2c%22IsBroadcastMeeting%22%3atrue%7d
Registration closes on 27 January 2021 05:00 PM