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Display Tender TN202012 

This page displays the details of a tender.

Claims Management Services
Issued By South East Water Corporation
Request for Tender
Status:
Closed
Number:
TN202012
UNSPSC
Financial and Insurance Services

Enquiries 

Other Contacts

Description 

South East Water (SEW) is a Victorian Government owned statutory corporation providing water, sewerage and recycled water retail service for residential, commercial and industrial customers within Melbourne’s South East. We also own, operate and maintain water, recycled water and sewerage networks in this region.

Key statistics about South East Water are available on our https://southeastwater.com.au/Pages/Home.aspx

We are seeking to appoint a preferred supplier to deliver the following services:

  1. Claims management including receiving, reviewing, and promptly processing all claims and incidents reported by South East Water;
  2. Managing all aspects of claims through to final resolution;
  3. Opening and maintaining a fully audited escrow fund on behalf of South East Water to facilitate payments for settlement of claims / incidents;
  4. Provision of all labour and equipment, training, etc. required to perform the services. 

Specification Documents 

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  • BS2499 Agreement for the Provision of Services - Claims Mgmt   
    • Version 1 (27/10/2020)
    • Available by Download   (194 KB)
  • TN202012 - Returnable Part D   
    • Version 1 (27/10/2020)
    • Available by Download   (459 KB)
  • TN202012 - Invitation Document   
    • Version 1 (27/10/2020)
    • Available by Download   (529 KB)
  • TN202012 - Specifications   
    • Version 1 (27/10/2020)
    • Available by Download   (601 KB)
  • TN202012 - Returnable Price Schedule   
    • Version 1 (27/10/2020)
    • Available by Download   (28 KB)
  • TN202012 - Addendum 1   
    • Version 1 (06/11/2020)
    • Available by Download   (424 KB)

Forum 

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  Link To Forum

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