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Responses to a Request for Tender for Provision and Operation of the Victorian Healthcare Experience Survey Program (VHES) will be sought via a new open-market process and under a revised scope, scheduled for publishing in April 2020.
The scope for provision of the VHES will include services from the following non-exhaustive list:
- Electronic-only data collection
- Provision of an online results reporting portal
- Specialised professional services and expertise relative to survey data collection
- Translation services
- Support helpline
- Program administration and reporting
- Printing services
All organisations meeting the terms and conditions of the Request for Tender are welcome and encouraged to respond to the specifications.
Tenderers are advised that the scheduled date for publishing of the Request for Tender for Provision and Operation of the Victorian Healthcare Experience Survey Program has been postponed. Subject to the COVID-19 pandemic and its influence on the sector, the RFT documentation is currently scheduled for publishing in August 2020 at this stage. Confirmation of a release date, including a brief amended scope, will be broadcast on this website in the coming months.