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Display Tender TN201920 

This page displays the details of a tender.

Bill Generation and Dispatching Services
Issued By South East Water Corporation
Request for Tender
Status:
Closed
Number:
TN201920
UNSPSC
Printing and Photographic and Audio and Visual Equipment and Supplies - (40%)
Mailing services - (20%)
Electronic mail service provider - (40%)

Enquiries 

Other Contacts

Description 

South East Water is one of Melbourne’s three state-owned metropolitan water retailers. We provide water, sewerage, trade waste and recycled water services for residents and businesses in Melbourne’s south east, located in the state of Victoria, Australia.

In providing services to our customers, South East Water renders bills, notices and other letters on a daily basis in accordance with a quarterly billing schedule / on an ad-hoc basis, which includes:

  • Quarterly Bills;
  • Reminder Notices;
  • Final Notices;
  • Sundry/Summary Bills (Ad hoc accounts);
  • Other letters and customer communication as required.

South East Water is seeking a suitably qualified and experienced supplier to deliver a cutting edge billing solution encompassing cost effective paper and e-bill generation, printing, mailing and archiving.

Specification Documents 

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  • TN201920 - Returnable Requirements   
    • Version 1 (25/11/2019)
    • Available by Download   (484 KB)
  • TN201920 - Specifications - Billing Solution   
    • Version 1 (25/11/2019)
    • Available by Download   (805 KB)
  • Example C4 Envelope Lick _ Stick   
    • Version 1 (25/11/2019)
    • Available by Download   (501 KB)
  • Example DLX Envelope   
    • Version 1 (25/11/2019)
    • Available by Download   (84 KB)
  • Example Final Notice   
    • Version 1 (25/11/2019)
    • Available by Download   (2 MB)
  • TN201920 - Returnable Price Schedule - Billing Solution   
    • Version 1 (25/11/2019)
    • Available by Download   (47 KB)
  • TN201920 - Invitation Document - Billing Solution   
    • Version 1 (25/11/2019)
    • Available by Download   (538 KB)
  • TN201920 - Returnable Part D - The Offer   
    • Version 1 (25/11/2019)
    • Available by Download   (478 KB)
  • Billing Process Flows   
    • Version 1 (25/11/2019)
    • Available by Download   (280 KB)
  • Example Reminder Notice   
    • Version 1 (25/11/2019)
    • Available by Download   (526 KB)
  • Example eBill Desktop View   
    • Version 1 (25/11/2019)
    • Available by Download   (249 KB)
  • Example Bill   
    • Version 1 (25/11/2019)
    • Available by Download   (1 MB)
  • Example eBill Mobile View   
    • Version 1 (25/11/2019)
    • Available by Download   (504 KB)
  • Bill Tender Presentation_2019   
    • Version 1 (09/12/2019)
    • Available by Download   (9 MB)
  • TN201920 - Addendum 1   
    • Version 1 (16/12/2019)
    • Available by Download   (522 KB)
  • TN201920 - Addendum 2   
    • Version 1 (18/12/2019)
    • Available by Download   (423 KB)

Forum 

Forum posts cannot be posted after 12 December 2019 02:00 PM

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Comments cannot be posted after 12 December 2019 02:00 PM.

  Link To Forum

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