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Buying For Victoria

Display Tender TN201920 

This page displays the details of a tender. All tender questions should be directed to the nominated contact person listed for the tender.

Bill Generation and Dispatching Services
Issued By South East Water Corporation
Request for Tender
Status:
Open
Number:
TN201920
UNSPSC:
Printing and Photographic and Audio and Visual Equipment and Supplies - (40%)
Mailing services - (20%)
Electronic mail service provider - (40%)

Enquiries 

Other Contacts

Description 

South East Water is one of Melbourne’s three state-owned metropolitan water retailers. We provide water, sewerage, trade waste and recycled water services for residents and businesses in Melbourne’s south east, located in the state of Victoria, Australia.

In providing services to our customers, South East Water renders bills, notices and other letters on a daily basis in accordance with a quarterly billing schedule / on an ad-hoc basis, which includes:

  • Quarterly Bills;
  • Reminder Notices;
  • Final Notices;
  • Sundry/Summary Bills (Ad hoc accounts);
  • Other letters and customer communication as required.

South East Water is seeking a suitably qualified and experienced supplier to deliver a cutting edge billing solution encompassing cost effective paper and e-bill generation, printing, mailing and archiving.

Specification Documents 

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  • TN201920 - Returnable Requirements  
    • Version 1 (25/11/2019)
    • Available by Download
  • TN201920 - Specifications - Billing Solution  
    • Version 1 (25/11/2019)
    • Available by Download
  • Example C4 Envelope Lick _ Stick  
    • Version 1 (25/11/2019)
    • Available by Download
  • Example DLX Envelope  
    • Version 1 (25/11/2019)
    • Available by Download
  • Example Final Notice  
    • Version 1 (25/11/2019)
    • Available by Download
  • TN201920 - Returnable Price Schedule - Billing Solution  
    • Version 1 (25/11/2019)
    • Available by Download
  • TN201920 - Invitation Document - Billing Solution  
    • Version 1 (25/11/2019)
    • Available by Download
  • TN201920 - Returnable Part D - The Offer  
    • Version 1 (25/11/2019)
    • Available by Download
  • Billing Process Flows  
    • Version 1 (25/11/2019)
    • Available by Download
  • Example Reminder Notice  
    • Version 1 (25/11/2019)
    • Available by Download
  • Example eBill Desktop View  
    • Version 1 (25/11/2019)
    • Available by Download
  • Example Bill  
    • Version 1 (25/11/2019)
    • Available by Download
  • Example eBill Mobile View  
    • Version 1 (25/11/2019)
    • Available by Download
  • Bill Tender Presentation_2019  
    • Version 1 (09/12/2019)
    • Available by Download

Responses 

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Tender closes at 19 December 2019 02:00 PM
Click here to submit an electronic response

Briefings 

Briefing Session
A briefing session will be held at 101 Wells Street, Frankston, VIC, Australia, 3199 on 6 December 2019 11:15 AM.
Notes: Please email your confirmation, number of attendees, and names of attendees to Sri.Kanathigoda@sew.com.au by latest 2.00 pm, 5 Dec 2019.Kindly note that the maximum number of attendees per organisation is three (3).

Forum 

Forum posts cannot be posted after 12 December 2019 02:00 PM

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Comments cannot be posted after 12 December 2019 02:00 PM.

  Link To Forum

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